Several production and engineering innovations were introduced by the Boeing Company. For example, one of the innovations was the construction of the 787 families of aeroplanes from a plastic resin of carbon fibre in place of aluminium that was traditionally used for the making of aeroplanes till then. This provided the Boeing Company with a way to increase the fuel efficiency of the 787 aeroplanes. The 787 aeroplanes have a communications system based on satellite installed in them to provide the passengers with access to the Internet, help improve the monitoring maintenance with the wireless networks, and make electronic flight bags accessible to the crew that consists of reference data and charts. The windows of the 787 aeroplanes are larger in size as compared to other aircraft made till then. The larger size provides the passengers with additional comfort by increasing humidity and air pressure. “With the 787, Boeing was dreaming big dreams. They wanted to create a next-generation plane – a plan that was everything a 21st-century airline could possibly want. And they wanted to slash the cost of production, as well as the cost of operation. It was a daunting challenge. But Infosys was up to the task, co-developing innovative solutions in Information Technology (IT)” (Infosys, 2006). The customers have responded to the Dreamliner enthusiastically. This can be estimated from the fact that in spite of certain cancellations, the Boeing Company received the orders from 55 customers for 850 aeroplanes in April 2009 (, 2009).

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